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Social Inbox
Social Inbox
All the incoming communication moderated in one place.
+1
10 articles in this collection
Written by
Greg Berezowski,
Kamil,
Kasia Słonawska
and 1 other
How to manage tickets in Inbox
All about content categories and statuses
Written by
Napoleon The Cat
Updated over a week ago
How to enable Instagram private messages in Inbox
Learn how to moderate Instagram DMs and Story Mentions using NapoleonCat
Written by
Napoleon The Cat
Updated over a week ago
Social Inbox Manual
Everything you need to know about our Inbox module inside a downloadable file
Written by
Kamil
Updated over a week ago
Configuring Your Social Inbox
Manage multiple Facebook, Instagram, Twitter, LinkedIn and Google My Business pages from one place.
Written by
Greg Berezowski
Updated over a week ago
Working as a Team in the Inbox
Add team members to your Inbox, assign tasks and consult experts on cases.
Written by
Greg Berezowski
Updated over a week ago
Sending Messages to Consultation
Ever found yourself in need of advice before you post your answer? Learn how to send incoming messages to consultation.
Written by
Kasia Słonawska
Updated over a week ago
Setting up and Using Saved Replies
Save time by adding Saved Replies to your Inbox
Written by
Greg Berezowski
Updated over a week ago
Getting Started with Translations
Translate all incoming messages in over 100 languages and reply in the language of the person you’re addressing.
Written by
Kasia Słonawska
Updated over a week ago
Facebook ManyChat Bot Integration
How to connect and use a ManyChat bot with your NapoleonCat Inbox
Written by
Greg Berezowski
Updated over a week ago
Facebook ManyChat Bot Integration - Managing a Conversation
How to manage a chat with a Facebook user when your Social Inbox is integrated with a ManyChat Bot
Written by
Greg Berezowski
Updated over a week ago