Social Inbox
All the incoming communication moderated in one place.
10 articles
+2Written by Napoleon The Cat, Kamil, Greg Berezowski and 2 others
+2How to manage tickets in Inbox
All about content categories and statusesWritten by Napoleon The Cat. Updated over a week ago
How to enable Instagram private messages in Inbox
Learn how to moderate Instagram DMs and Story Mentions using NapoleonCatWritten by Napoleon The Cat. Updated over a week ago
Social Inbox Manual
Everything you need to know about our Inbox module inside a downloadable fileWritten by Kamil. Updated over a week ago
Configuring Your Social Inbox
Manage multiple Facebook, Instagram, Twitter, LinkedIn and Google My Business pages from one place.Written by Greg Berezowski. Updated over a week ago
How to Search Through the Inbox
Seek out specific tickets in Social Inbox with convenience
Written by Mikołaj. Updated this week
Working as a Team in the Inbox
Add team members to your Inbox, assign tasks and consult experts on cases.Written by Greg Berezowski. Updated over a week ago
Sending Messages to Consultation
Ever found yourself in need of advice before you post your answer? Learn how to send incoming messages to consultation.
Written by Kasia Słonawska. Updated over a week ago
Setting up and Using Saved Replies
Save time by adding Saved Replies to your InboxWritten by Greg Berezowski. Updated over a week ago
Getting Started with Translations
Translate all incoming messages in over 100 languages and reply in the language of the person you’re addressing.Written by Kasia Słonawska. Updated over a week ago
How to Integrate a Facebook Messenger Chabot with NapoleonCat
Discover how to effectively handle incoming messages by using a chatbot and NapoleonCat in tandemWritten by Mikołaj. Updated this week