Social Inbox

All the incoming communication moderated in one place.

10 articles
Napoleon The Cat avatarKamil avatarGreg Berezowski avatar+2
Written by Napoleon The Cat, Kamil, Greg Berezowski and 2 others

How to manage tickets in Inbox

All about content categories and statuses
Napoleon The Cat avatar
Written by Napoleon The Cat. Updated over a week ago

How to enable Instagram private messages in Inbox

Learn how to moderate Instagram DMs and Story Mentions using NapoleonCat
Napoleon The Cat avatar
Written by Napoleon The Cat. Updated over a week ago

Social Inbox Manual

Everything you need to know about our Inbox module inside a downloadable file
Kamil avatar
Written by Kamil. Updated over a week ago

Configuring Your Social Inbox

Manage multiple Facebook, Instagram, Twitter, LinkedIn and Google My Business pages from one place.
Greg Berezowski avatar
Written by Greg Berezowski. Updated over a week ago

How to Search Through the Inbox

Seek out specific tickets in Social Inbox with convenience
Mikołaj avatar
Written by Mikołaj. Updated this week

Working as a Team in the Inbox

Add team members to your Inbox, assign tasks and consult experts on cases.
Greg Berezowski avatar
Written by Greg Berezowski. Updated over a week ago

Sending Messages to Consultation

Ever found yourself in need of advice before you post your answer? Learn how to send incoming messages to consultation.
Kasia Słonawska avatar
Written by Kasia Słonawska. Updated over a week ago

Setting up and Using Saved Replies

Save time by adding Saved Replies to your Inbox
Greg Berezowski avatar
Written by Greg Berezowski. Updated over a week ago

Getting Started with Translations

Translate all incoming messages in over 100 languages and reply in the language of the person you’re addressing.
Kasia Słonawska avatar
Written by Kasia Słonawska. Updated over a week ago

How to Integrate a Facebook Messenger Chabot with NapoleonCat

Discover how to effectively handle incoming messages by using a chatbot and NapoleonCat in tandem
Mikołaj avatar
Written by Mikołaj. Updated this week