NapoleonCat

Learn to quickly identify and manage social media interactions with NapoleonCat's User and Message tags

Create and Apply Message and User Tags

Learn how to create and use saved replies to streamline responses to recurring questions

Learn how to use sentiment marking to classify, analyze, and report your social media interactions

Tailor your Inbox for effective communication

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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