Ever found yourself wishing you could understand and reply to all those messages in different languages?
🌍 With NapoleonCat, you can translate all incoming messages and replies in over 100 languages, thanks to the power of Google Translate.
🗣️ Say adieu to language barriers and hello to replying in the language of the person you’re chatting with!
How translations work
🔵 Translations work with all kinds of incoming communications from all platforms available in Social Inbox:
Facebook, Messenger, Instagram, Instagram Ads, TikTok, TikTok Ads, LinkedIn, YouTube, Google My Business, Google Play Store, and Apple App Store.
🎉 And the best part? Translations are available for Pro and Expert plan users without any additional fees.
Just imagine: You're able to understand every customer, no matter what language they speak.
You're providing stellar customer service to all your customers, regardless of where they're from.
And you're doing it all from the comfort of your NapoleonCat Social Inbox. Sounds good? Let's jump right in!
Translate messages
Here's how you can translate incoming communications and reply in the language of the person you’re responding to in Social Inbox. 👇
Hop on over to Social Inbox in NapoleonCat
Spot the “Translate” button:
Choose the language you want to translate to and click Translate
View translations
Now, you can see the translation, or click on See original, and go back to the original message.
🗨️ Need a hand? Our Customer Success team is always here to help! Talk with us on chat in the bottom, right-hand corner of your screen.