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FAQ and Troubleshooting
FAQ and Troubleshooting
Find solutions to typical issues and answers to commonly asked questions
Mikołaj avatarGreg Berezowski avatar
By Mikołaj and 1 other2 authors14 articles

Page Disconnects and Reconnects


Reconnect Your Social Media Pages
Tackle the Issue of Missing Pages (Profiles) During Connection
Reconnect Multiple Facebook Pages at Once
How to Disconnect Your Social Media Pages
Why Social Media Profiles Disconnect

Account Issues


Delayed or Missing Comments and Messages in Social Inbox
Patch Up the Gaps in Your Reports & Analytics
Too Many Failed Logins - Unblock Your Account

Frequently Asked Questions


NapoleonCat Free Trial Conditions
How to Unsubscribe from NapoleonCat's Newsletter

Analytics and Reports – Common Questions


Engagement Rate (ER) Explained
Social Interaction Index (SSI) Explained
Engagement Rate (ER) vs. Social Interaction Index (SSI)
Impressions vs. Reach in Facebook Reports
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