When you're hustling to wrap up a report for a crucial meeting, monitoring the progress of your latest campaign, or aiming to wow potential clients with in-depth insights, having accurate and complete data in your NapoleonCat analytics is key. โ๏ธ
We totally understand that!
๐จ๏ธ If you spot any inconsistencies or missing data (though it's a rare occurrence), just give us a shout through chat in the bottom right-hand corner or at hello@napoleoncat.com
๐ We can run a backward sync for your profile up to 3 months back for free, which should help patch up those data gaps. Re-scanning a profile gathers data that was previously invisible, making sure your reports and analytics are spot-on and ready to rock!
As a little extra info, here are some common reasons behind data gaps:
Temporary disconnects: Your social media pages may have been disconnected for a short period, leaving some gaps in the data
API hiccups: Occasionally, the APIs of social platforms like Facebook, Instagram, or others can have glitches, leading to inaccuracies or missing info
No matter the issue, we're here to help you get things back on track! ๐