Add-ons are additions to your NapoleonCat account. They will help personalize your plan to best suit your needs. For one, there is an add-on that allows you to increase the maximum number of tickets NapoleonCat can automatically moderate for you.

Currently, in the Pro plan, you can automatically moderate:

Up to 1000 tickets monthly - for free

Between 1001 and 3000 tickets monthly - for $35

Between 3000 and 100 000 tickets monthly - for $67

Automatic moderation of more than 100 000 tickets monthly is available in a custom plan. If that’s your case - please get in touch with us!

How to check the number of auto-moderated tickets?

You can check how many tickets were automatically moderated in the current billing month at any given moment. Here’s how to do it:

  1. Go to the auto-moderation module

  2. Now, there’s a list of your rules. In the top right corner, there’s yet another list where you can see the number of your auto-moderated tickets. But, worry not! If you get close to exhausting your limit we will display a warning message right underneath it. We'll also send you an email when you're 70% through your current limit, so rest easy. :-)

How to purchase an add-on?

Purchasing an add-on is extremely easy. To do so, all you need to do is follow these simple steps:

  1. Go to the Account tab

    Once the settings window appears, select the Billing option

  2. Then, scroll to the add-ons section, choose Auto-moderation, and click on the plan you are interested in

  3. All you have to do next is pay for your chosen plan and... that's it! Your Auto-moderation limit has been increased!

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