π Great job on considering add-ons for your NapoleonCat account. With add-ons, you can upgrade your account just the way you wantβadapting to your growing business needs.
π²This allows you to only pay for the features you really need. Add-ons are available for the Pro Plan only.
Let's have a look at what add-ons you can purchase and how to do it!
The available types of add-ons
We currently offer four handy add-ons to help you optimize your NapoleonCat subscription.
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They're designed to increase the number of tickets the Auto-Moderation tool can auto-moderate for you, enhance the search capabilities in the Social Inbox, expand your Social CRM profiles, and increase your Ai coins Package in Publisher.
Let's see what they're all about!
Increasing Auto-Moderation limits
Every Pro Plan includes a monthly limit of 1000 auto-moderated tickets free of charge. But hey, we get it β sometimes you've got a lot of interactions to handle, and Auto-Moderation becomes your go-to helper.
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To provide you with more flexibility, we offer two add-on options for increasing your Auto-Moderation limits:
An extra 99,000 (100,000 in total) auto-moderated tickets a month for just $67 per month
An additional 2,000 (3,000 in total) auto-moderated tickets a month at $35 per month
π‘ More auto-moderated tickets that streamline your community management = more saved time and energy for your team.
πββοΈ Auto-moderated tickets aren't just instances that Auto-Moderation has analyzed, but they're specific interactions where the Auto-Moderation has actively stepped in and taken action. This can mean it has replied to a comment, hidden a post, or a message.
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β If these limits don't quite cut it, no worries! We can work out a custom (enterprise) plan for you. Just get in touch with our Customer Success or Sales team on chat in the bottom right-hand corner.
Expanding Social CRM profiles
ποΈ Think of Social CRM profiles as personal info cards for your social contacts, available when viewing a comment, message, mention, or any other interaction in the Social Inbox.
They'll show you the juicy bits like past chats, custom notes, and emails. The Pro Plan hooks you up with 100 profiles, and with an add-on, you'll have an endless supply!
πSounds good? You can read up on Social CRM profiles here.
The Advanced Social Inbox Search
Now, the Inbox Search through content and users is already part of your Pro Plan.
But if you're looking for more advanced search options, like searching internal notes or content sent for consultation, you can expand your plan with an Advanced Search add-on for just an extra π·οΈ$35 per month.
π By the way, we've got a separate article that explains how the search in the Social Inbox works.
Ai Assistant in Publisher
πͺWe believe that creating posts should be simple, enjoyable, and efficient, which is why we are proud to introduce the AI Add-on in our Publisher β an assistant that helps you generate or enhance the copy of your posts. See for yourself how the AI assistant can make your work easier!
Generating Post Copy
The AI assistant can analyze your needs and social media trends to generate the right copy for your post. Whether you need inspiration for a new campaign or want to create engaging copy quickly, the AI Add-on provides ready-to-publish content.
Enhance your copy
Do you already have a post but want to improve it? The AI assistant will analyze your content and suggest enhancements to increase its appeal and engagement. You can refine the style, add relevant hashtags, and even adjust the tone to match your brand's unique tone of voice.
Ai coins
In the PRO plan, you start with 40 AI coins per month. You can generate new content and improve a post you created.
If you need additional help and Ai assistant has become an integral part of your posts, you can extend your package:
1000 Ai coins 25 USD / monthly
How to buy add-ons
Go to Billing Settings
Pick your add-on or add-ons:
Review the price
Hit the yellow *Pay* button - and there you have it! π
Check your current usage
π Curious about your usage before you grab an add-on? We got you.
Here's how to check out your current usage for Auto-Moderation, Social Inbox Search, and Social CRM Profiles and Ai coins package for Publisher.
This will help you figure out which add-on option is the right move for you.
π¨ Also, when it comes to Auto-Moderation β we'll always send you an email when you're 70% through your current limit, so no need to stress!
How add-ons work
And now let's talk about how add-ons affect your billing, so you know exactly what to expect. No-one likes surprises!
π³ No need to stress if you're adding an add-on in the middle of your subscription!
You'll only be charged a pro-rated amount for the remaining time in your current billing period. Your new plan's price will take effect when the next billing period rolls around.
βοΈ You can cancel an add-on at any point in the Billing Settings.
ππ½ββοΈ Remember, if you choose to cancel an add-on partway through your subscription, the auto-moderation limits will revert to the default value (1,000 tickets) at the start of the next billing cycle. The same goes for Social CRM profiles (100 profiles).
Likewise, the advanced search functionality will go back to its standard version when the new billing period begins.
π¨οΈ Need a purrfect solution? Connect with our Customer Success team on chat in the bottom right-hand corner of your screen.