Ever felt like your Instagram or Facebook comments and replies have exploded like fireworks? Sometimes, it's more explosive than you'd prefer. 🎆
And some comments are so mean, you wish they'd never seen the light of day...
Good news! With NapoleonCat Auto-moderation, you've got an ace up your sleeve: comment auto-removal or auto-hide.
How it works
☝️ When you disable comments directly on Facebook or Instagram, the comment section is gone.
💨 With NapoleonCat's auto-removal or auto-hide, folks can still leave comments, but those comments will vanish in an instant.
💬 You can use auto-deleting and auto-hiding with organic comments, ad comments, comments on specific posts, and more.
One thing to keep in mind: auto-deleting or hiding comments can be handy when dealing with trolls or spam.
However, for regular product promotions, it could seem a bit suspicious!
🟢 If you want to, you can unhide the auto-hidden comments in the Social Inbox.
🔴 With auto-deleting comments, though, it's a one-way ticket. You can't undo it. Tread carefully!
Auto-delete or hide comments
To auto-delete or auto-hide comments with the Auto-moderation in NapoleonCat, just follow these simple steps:
Create a new Auto-moderation rule or tweak an existing one
Choose your platform - Facebook, Instagram, or Instagram ads - and the social media profile(s) you want the rule to work on. (a)
Then, pick the type of message (such as organic comments, ad comments, or comments for a specific post). (b)
And set the condition to "All". (c) 👇
Leave the trigger field disabled. After all, you're aiming to wipe all comments clean!🧹
Flip "Social Media Actions" on, and select either "Hide" or "Delete":
Optionally, you can add NapoleonCat options like tagging the message as "spam" or archiving it:
➡️ You can dive deeper into NapoleonCat actions in Auto-moderation here.
Also optional: you can set up a schedule and notifications. Scheduling is a great solution for campaigns or when your team needs a breather!
And hey, it's perfect for when the debate around climate change starts... melting your patience. 😉
In the top-right corner, hit "Save&Run" to launch the rule right away, or "Save draft" to save it for later:
8. And there you have it! From now on, all comments will disappear. 🎉
🗨️ Need a hand? Our Customer Success team is always here to help! Talk with us on chat in the bottom, right-hand corner of your screen.