Hey there, automation whizz!
You've been on a roll, mastering where, when, and how to trigger your auto-moderation rules, and what actions to take. Well-done! 🙌
Now, let's add some sparkle to the final stages: Notifications and Schedule.
Fancy an instant email alert when your rule springs into action? You got it! Need it to work only when your fabulous customer care team is off-duty? Consider it done.
Want to keep track of how many customers have been directed to your newest collection? No problem.
Set up notifications
To set up notifications, just flip the "Notifications" switch when creating an Auto-moderation rule:
And the best part? You can send the notifications to several emails at once–to keep your entire team informed. Just type in the email addresses (1):
Watch those off-topic rants fade away, and see how swiftly your Auto-moderation rule addresses positive feedback, product inquiries, and customer praises!
🖼️ Here's a glimpse of a standard notification email for Auto-moderation:
Next up, the Schedule! 🕰️
Scroll all the way to the bottom of your Auto-moderation rule and flick that "Schedule" toggle on:
You're the timekeeper for your Auto-moderation rule. You've got two options to choose from, and you can use one or both. Use the on/off switchers to adjust your scheduling:
You already know how "Rule schedule" works (see above), but you could do with a little extra clarification on how to set it up:
For scheduling on a specific day, simply click on it, then pick your desired hours by giving them a click. Do this for any days you want, from Monday to Sunday.
Once you're done, your rule-active days will be in gray, and your chosen hours will be in yellow:
And that's a wrap! With notifications and scheduling, your Auto-moderation rules will be more synchronized than a perfectly timed TikTok dance! 🕺
If you need a refresher on the previous steps, here are the links: