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Connect Your Instagram Business Page: requirements, process, troubleshooting
Connect Your Instagram Business Page: requirements, process, troubleshooting

Learn the process of linking your Instagram Business Page with NapoleonCat

Napoleon The Cat avatar
Written by Napoleon The Cat
Updated over a week ago

Connecting your Instagram Business Page might feel a bit more complex compared to other social media platforms since it requires having the correct account type and linking through Facebook. But fear not.
This guide is loaded with valuable info, covering everything from pre-connection requirements to linking your page to troubleshooting tips. πŸ€“ Let's get to it!

Note: In this article, we use the terms "Instagram / Facebook Page / Profile" interchangeably. Page and Profile mean the same thing.

1. Prep for Connection

Before we jump into the nitty-gritty of connecting your IG Business Profile to NapoleonCat, let's make sure you've got an Instagram Business account, it's linked to your Facebook Page, and you have the right permissions. πŸ‘‡

1. 1 Your Instagram Business Setup Checklist

β˜‘οΈ 1. 2 Instagram Business Profile: To enjoy all the Instagram features in NapoleonCat, ensure you have an Instagram Business profile. If not, no worries!

You can convert your Personal profile to a Business one in a jiffy. Just keep in mind that Creator profiles, while labeled as Business, can't access NapoleonCat's intregration features due to Instagram's restrictions.

β˜‘οΈ 1. 3 Facebook Page: Since Instagram is part of the Facebook family, you'll need to connect your Instagram Business profile to a Facebook Page. This allows NapoleonCat to manage your Instagram profile on your behalf.

β˜‘οΈ 1.4 Double-check that you have the right Facebook permissions:

Let's dive a bit deeper into points 1.2 and 1.3, as they could use some extra clarification to make things smoother for you. ☝️

1.2 Convert an Instagram Personal profile to a Business profile

If you're already rocking an Instagram Business Profile, feel free to skip this step. If not, here's the scoop on how to make the switch:

πŸ“± On Mobile: Open the Instagram app, tap your avatar in the bottom-right corner > hit the three bars in the top-right corner > pick "Settings and privacy" > scroll down to "For professionals" > tap "Account type and tools" > choose "Switch to professional account" > select "Business"

πŸ‘¨β€πŸ’» On Desktop: Visit Account Settings and click "Switch to professional account" towards the bottom-left of the screen > opt for "Business"

πŸŽ‰ Ta-da! You're ready to roll.

1.3 Link an Instagram Business Profile to a Facebook Page

Now that your accounts are prepped and ready, let's link your Instagram Business Profile to your Facebook Page. Just follow these Facebook's instructions to do so.

Now all you need to do is navigate the connection flow in NapoleonCat. πŸ‘‡

2. Connect your Instagram Business Profile to NapoleonCat

πŸšͺHeads-up: it's best to log out of your Instagram and Facebook accounts before you begin. Connection flow is all through Facebook.

πŸ“½οΈ This handy video shows you exactly how to connect your Instagram Business page to NapoleonCat.

And, to make it even easier, you can read over the text instructions below. πŸ‘‡

  1. Cruise on over to Workspace Settings and hit the yellow "Connect Profile" button

  2. Select "Instagram Business"

  3. Log in to your Facebook account that's an admin for the FB page your Instagram Business account is linked with

  4. Select your Instagram Business account or accounts

    πŸ€” Can't spot your Instagram business pages? < Check out another article.

  5. Select the FB pages your Instagram Business pages are hooked up to

  6. Approve all the requested permissions

  7. Confirm your Instagram Business pages to connect on the right-hand side - click 'Connect', and that's it πŸŽ‰

πŸ–ΌοΈ Below is a screenshot journey through the Instagram Business connection flow. It'll help you stay on track from start to finish!

Connecting an Instagram Business Profile to NapoleonCat

2. 1 Handy Info When Connecting your Instagram Business Profile to NapoleonCat

  • Try to complete the connection wizard in one go to avoid any issues

  • The person connecting must remain with their current permissions, as NapoleonCat might lose access to the page if they don't

  • Pro tip: try adding all your Instagram pages at once for a seamless experience

3. Troubleshooting

If you've run into some issues while connecting your Instagram Business profile to NapoleonCat, don't stress! Let's get you back on track. πŸ›£οΈ

  1. Can't select your Instagram Business Account when connecting?

    Double-check that it's connected to your Facebook Page. If you're not sure how, follow these steps to connect an Instagram account to a Facebook Page.

    Remember, your Instagram Business profile must be connected to a Facebook Page, as the permissions to manage your Instagram profile are granted to NapoleonCat through Facebook.

  2. Missing Admin or Editor role on the Facebook Page?

    Make sure you've got the right permissions. You need an Admin or Editor role on Facebook Page Classic, or full or partial control on New Pages experience. You can learn more about Discovering your Facebook Page Role or Access and Managing roles for your Facebook Page in the Facebook Help Center.

  3. Is your Facebook Page an asset in Facebook Business Manager?

    If your Facebook Page is linked to a Facebook Business Manager account and it's an asset on there, then you'll need to make sure you've got the right level of access within that account.

    No worries, though! Just check out How to add users to your Business Manager and Manage their Permissions for all the details you need.

  4. Facebook Page not showing up in NapoleonCat?

    Confirm that you're logged into the correct Facebook account. If you're unsure, sign out of Facebook, then return to NapoleonCat and restart the connection process.

πŸ’¬ Still need a hand? Our team will be happy help! Chat with us in the bottom right-hand side of the screen.

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