If you want to handle Instagram DMs with NapoleonCat, you need to first choose the relevant option in the Instagram settings, directly in the app.
Log in to your Instagram account and go to Settings.
Then go to the Privacy tab and select Messages.
Check "Allow Access to Messages".
Now we're going back to your NapoleonCat account.
If you want to moderate Instagram DMs in your Inbox, take a look here and learn how to add a profile to NapoleonCat.
If you’ve already added your profile to NapoleonCat, you need to reconnect it now in order to moderate Instagram DMs. Here you will learn how to do it.
And that’s it! From now on, you can handle all your new Instagram communication in one place, nice and easy! :-)
IMPORTANT! It’s a new function which will be gradually launched. Currently, it’s been made available for Instagram Business profiles with 1k-100k. followers.