Hey there, social media superstar! 🌟
Curious about how soon your data will start flowing in for reports and analytics after connecting your profile to NapoleonCat?
📊 Data collection start
When you connect your social media pages to NapoleonCat, you'll unlock valuable insights into your social media performance! This is the moment when your data journey begins.
⏳ Quick tip: Once you've connected your or your competitor's social media page to NapoleonCat, allow a few hours for the analytics data to fill up. Good data, like good coffee, needs some time to brew!
Let's take a closer look at how it works for different platform:
🔵 For your Facebook profiles, NapoleonCat rolls out the red carpet and automatically pulls in about 2 months of historical data
☝️ Just a heads up, only profiles you manage (not follow) offer data on the number of followers, Engagement Rate (ER), and Social Interaction Index (SII).
🤳Next up, Instagram! You'll see approximately 2 months of historical data. The only hiccup? Historical follower data isn't available. But hey, no worries, you'll still get plenty of other data to play with!
🗨️ Need data further back
Need more than 2 Months of historical data for Facebook and Instagram?
We got you. You can request a download for an extra fee. Just give us a shout on chat or drop us a line at hello@napoleoncat.com.
We're always here to help!
Now, we can't promise that Facebook or Instagram will always return the data, but we'll give it our best shot. 🤞
🔍 More questions answered
Curious about The Behind-the-Scenes of NapoleonCat's data collection methods?
We thought you might be! For more technical questions about how NapoleonCat collects social media data < check out that article.
It's packed with all the juicy details you're looking for!
💬 Need a paw-some helping hand? Our Customer Success team is always here to assist you! Talk with us on chat in the bottom right-hand corner of your screen.