Skip to main content
All CollectionsFAQ and Troubleshooting
Contact the NapoleonCat Team
Contact the NapoleonCat Team

Chat, email, and contact us anytime with questions or requests

Napoleon The Cat avatar
Written by Napoleon The Cat
Updated over a week ago

We're excited to chat with you!

If you need support, want to learn more about our sales options, have a marketing request, or anything else, we've got plenty of ways for you to get in touch.

Let's break it down.

Live chat support

πŸ’¬ Chatting with us live is the fastest way to get answers.

Unlike other companies, there's no complex and bot-like entry flow here! Just start typing your question and you'll be connected directly with our team.

You'll find the chat widget in the bottom right corner of the NapoleonCat app, website, and Help Center. To access live chat, just click this icon:

The, hit the arrow button:

Chat availability

⏰ We're online Mon-Fri from 8 am to 8 pm CET (that's 2 am to 2 pm EST for our friends in the US).

Response time

πŸš€ When you reach out during our available hours, we'll get back to you ASAP - usually within minutes!

If you happen to message us after we've signed off for the day, we'll respond first thing when we're back in the morning. No waiting around!

Email support

πŸ“§ If email is more your style, reach out to us anytime at

We'll get back to your message as soon as possible - within the same day if you contact us during working hours. Although live chat is still the fastest option!

Demos and initial product discovery

πŸ™‹β€β™€οΈ If you're still exploring NapoleonCat on a free trial or haven't signed up yet, our team would love to chat more about how we can meet your needs.

When you reach out via chat or, you'll connect directly with our product discovery experts who can answer any questions and provide demos.

Book a demo

πŸ—“οΈ You can also schedule a dedicated demo where we'll give you an in-depth tour of all NapoleonCat's features.

Feedback & feature requests

πŸ—οΈ Want to share suggestions on how to improve NapoleonCat or request a new feature? There are a couple ways to make your voice heard:

➑️ Reach out anytime via live chat or send an email to to share your thoughts directly with our team

NapoleonCat evolves based on user feedback, so never hesitate to drop us a line!

Marketing requests

πŸ“£ If you work in marketing and want to connect about guest blog posts, collaborations, or anything else, shoot us an email at

We get a high volume of marketing requests, so while we can't guarantee a response to each one, we promise to do our best to get back to you!

Affiliate program

πŸ’° Earn commissions by joining our Affiliate Program and recommending NapoleonCat to other social media pros. Share from anywhere!

Get all the details here:


πŸ’™ Think NapoleonCat seems like an awesome place to work? We agree!

If you're based in Poland, browse open positions and apply here:

And that wraps up the many ways to get in touch.

Whether you need support, want to learn more, or have an idea to share, we're excited to hear from you. Reach out any time!

Did this answer your question?