Good news: You have the ability to duplicate your existing Auto-moderation rules! It's ideal when you need a near-identical rule and a good starting point for other rules.
Want to craft a new rule and borrow replies from an old one? Fabulous! Let's dive right into rule duplication. 👯♀️
Duplicate Auto-moderation rules
Leap into Auto-moderation in NapoleonCat
See the copy button next to the auto-moderation rule you're copying? Press it:
In a jiffy, you'll land on a new rule, cloned from your original, named
"[copy] Name of your rule":
Feel free to modify every aspect of your Auto-moderation rule: social media platform, profile, message type, condition, trigger, actions, notifications, schedule – it's your call.
Once you're pleased with the new rule, hit the yellow "Save&Run" button towards the top-right to run it right away, or "Save draft" for future use:
Oh, and once saved, you'll find the new rule in the main list of your Auto-moderation rules too!
That's it. The more you automate, the brighter the smiles on your Social Customer Care team! 🦸♀️