Once you’ve defined what triggers auto-moderation in the inbox, time to set the actions NapoleonCat will perform for you in response.
Using auto-moderation, you can:
Delete comments or messages from your Facebook page (this will also move them from ‘New’ to ‘Deleted’ in your inbox)
Archive comments or messages (automatically move from ‘New’ to ‘Archive’ in the inbox)
Hide comments only, hide messages on your Facebook page, and move from ‘New’ to ‘Hidden’
Flag incoming communication in your inbox. The comments and messages will only be flagged within the inbox – not on Facebook.
The available options will vary depending on the individual platform.
Note, we do not offer auto-moderation for IG Direct Messages.
Use these options if you want to:
Hide/remove spam based on certain keywords (e.g. profanities)
Hide/remove spam based on links in the comment (e.g. removing all comments with links from under your ads – here’s how to do that :
Hide/remove comments from specific users (e.g. ones you tag as trolls, who are notorious for leaving negative comments)
Apart from all the actions listed above, you can also use auto-moderation to automatically reply to comments and messages. Go here to see how: