As the rule is triggered it’s time for you to define what action should be taken now. Since you know how to automatically reply to comments and messages ( see here: https://brain.napoleoncat.com/en/articles/5835476-how-to-automatically-reply-to-comments-and-messages-on-facebook-messenger-instagram ), it would be cool to randomize them.
When you enter the first automatic reply, you will see ‘’+Add another reply to randomize’’. It will make your interaction more human-like as the users will be served with a variety of answers, not bot-like ones. After you click the button, the option of adding such a reply will pop up. You can add up to 20 different replies and NapoleonCat will randomly pick one to be published once the rule is triggered.
In your new automatic moderation rule definition, go to the "Publish reply:" section and choose either "publish as a comment" or "publish in a private message" (for Facebook comments only).
Furthermore, you may wish the comment author to be tagged and notified; no worries as our tool meets your expectations. Use [@author] variable in the reply content. NapoleonCat will automatically replace it with the name of the dedicated person that you are replying to.
Let us know if you have any questions regarding this feature or need assistance implementing it. We're always happy to help.